Last updated: 29 August 2026
1. Payment Overview
Stiliana Kelesheva provides secure payment options for customers purchasing products for delivery within Australia.
The payment methods actually available to you will be shown during checkout.
2. Accepted Payment Methods
Depending on your device, location and checkout configuration, available payment options may include:
Credit and Debit Cards
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Maestro
- UnionPay
Digital Wallets and Express Checkout
- Shop Pay
- Apple Pay
- Google Pay
Only payment methods displayed as available during your checkout can be used for your transaction.
3. Currency
Orders for the Australian Store are displayed and processed in Australian Dollars (AUD) unless expressly stated otherwise at checkout.
The currency shown on the product page, cart and checkout should remain consistent throughout your purchase.
4. Total Price and GST
Before you submit your order, the checkout will display the total amount payable.
The total price will include or clearly account for applicable mandatory taxes and charges, including GST where we are legally required to collect it.
No undisclosed mandatory charge will intentionally be added after you confirm your purchase.
5. Payment Security
Payments are processed using secure payment technology provided by established payment service providers.
Payment data is transmitted using industry-standard security measures.
Full payment-card details are generally processed directly by the relevant payment provider and are not stored by us in ordinary course.
Our payment providers may operate in accordance with applicable security standards such as PCI DSS.
6. Payment Authorisation
Your payment must be successfully authorised before an order can be confirmed and processed.
If the payment is declined or unsuccessful, the order may not be accepted.
Your bank or payment provider may use its own security checks before approving a transaction.
7. Fraud Prevention
We may conduct reasonable checks designed to prevent fraudulent or unauthorised transactions.
Where a transaction appears suspicious, we may:
- request additional verification;
- temporarily place processing on hold; or
- cancel the transaction where reasonably necessary.
If we cancel a fully paid order, the relevant payment will be refunded.
8. Payment Holds and Pending Transactions
Some financial institutions may temporarily show an authorisation or pending charge even where an order has not been completed.
The timing for releasing a bank authorisation is controlled by your financial institution.
If you experience a payment issue, contact us and your payment provider for assistance.
9. Refunds
Approved refunds are issued to the original payment method unless another method is required or agreed under applicable law.
Our standard processing period is normally up to 7 business days after an eligible refund is approved.
Your bank or payment provider may take additional time to display the funds.
See our Refund Policy for complete information.
10. Payment Problems
If you experience an issue during checkout, please contact us and provide your order number where available.
For your security, never send full credit-card information by email.
11. Contact Us
For questions regarding payments or billing:
Store Name: Stiliana Kelesheva
Business Name: GoMerchantSolutions Limited
Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Company No.: 17322088
Phone: +61 39 0084284
Email: contact@stilianakelesheva.com
Customer Service Hours: Monday to Friday, 9.00 a.m. – 5.00 p.m. (AEST)
We aim to respond within 24 hours.